What to do if payout is stuck
Sometimes requests are submitted, but sit idle for a while; nothing to worry about, especially on the first transaction.
The most common reasons are the wrong wallet, incomplete verification, or repeatedly submitting requests on the same day; these three are most often seen among Rocket users.
Quick check in two minutes
- Open profile information and verify
- Check status in transaction history
- Read it when you get a notification
- If needed, write to the support team
Notes inside the 222bt App are easy to view, so if you're unsure, don't stay in the dark Help page Open it, then Log in Then check again